Refund & Return Policy

1. We accept return and refund request only if the product delivered by us is in damaged condition, the wrong product was sent, the product is in dead condition, or the product is defective (Note:- Customer have to record the video before opening the product(courier) for the refund). Buyers will have 3 days to 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim a return or a refund. Buyer needs to bring the issue to our attention either by emailing us (preferred) or by calling us.

2. If the seal of the product is opened and the product is not faulty, then a return/refund will not be applicable.

3. Return / Refund request will be canceled if any part or accessory is missing from the product box.

4. Packaging material should be kept by the buyer until the return window is opened, as this will help them to pack the product in its original form to avoid any damage during transit.

5. The product should be packed in a proper way as it was received by the buyer. Do not apply tapes or glues directly on the product or on the product box, this may lead to the cancellation of your return request.

6. All the accessories that were delivered along with the product should be returned in the same way and along with the product. We will initiate the refund once we receive the courier or product as it was sent by us. If there are any missing parts in the product, then it may lead to the cancellation of the refund.

7. Refunds usually take 03 – 05 working days to reflect in your account.